Client Resources
We offer a variety of on-line resources to help you prepare for your pet’s visit, and keep up to date with your pet’s health care needs.
Low Cost Spay/Neuter Program for Cats
We are hosting a 1 day event on March 10th, 2024 to provide low cost spay and neuter surgeries for cats. Please review the program information in the link below and then complete your application by filling out our jotform. Applications must be received by February 29th, 2024 to be considered.
Applications currently closed – future dates to be determined
FORMS
We are accepting new clients in limited numbers at this time. Prior to completing our New Client Application, please review our Welcome Package to determine if we are the right fit for you. All New Client Applications are reviewed and triaged within 2 business days. Completion of a New Client Application does not guarantee acceptance into our hospital, but you will receive a response either way. If you have a medical emergency, please call or text the hospital.
ONLINE STORE
myVetstore.ca is our online store. We offer free home delivery for orders over $100, discounts on pet food when purchased online and there is a wide selection of treats, products and toys available. Please click below to sign up for your free account.
COMMUNICATION & REMINDERS
We work with a provider called Otto for our automated reminders relating to appointments and upcoming due dates. Some of the text messages that are sent out may have a robotic appearance and include a link. If this text is coming from our number (613) 475-5510, you can be assured that the links are safe and that they contain important information for your pet(s).
ONLINE RESOURCES
Helpful Tips
Looking for more information on your pet’s diagnosis, or medications that have been prescribed?
Veterinary Partner (VIN)
Indoor Pet Initiative
Selecting Pet Food
Fear Free Happy Homes
The past few years have been a stressful time for everyone, including our pets. The Fear Free Happy Homes website offers tools and suggestions for helping pets acclimate, learn and adapt.
Lap of Love End of Life Care
Making the decision to end the life of your beloved pet is one of the most difficult parts of pet-ownership. The resources available on Lap of Love website can be very helpful in guiding those discussions and decisions.
Cat Friendly Homes
Cats are unique creatures with unique needs. The Cat Friendly website can help us meet those needs through education and tools.
Payment
Presqu’ile Animal Hospital requires payment to be made at the time services are delivered. We accept payment via e-Transfer, MasterCard, Visa, American Express, or Interac debit. We will always communicate treatment costs to you, and provide an estimate for all procedures. If needed, we can adjust our treatment plan to better suit your needs. We will always do our best to work with you to provide options for your pet that fit your budget.
Financing
Presqu’ile Animal Hospital financing options:
Insurance
Every pet owner should consider pet insurance. Even if you believe you have enough money to cover veterinary costs, pet insurance could still save you thousands of dollars if your pet gets sick or injured.
Especially if you have multiple pets, your out-of-pocket costs could add up considerably without insurance. We offer a free 4-6 week trial of insurance with our puppy and kitten visits.
Here are our recommended pet insurance companies Presqu’ile Animal Hospital endorses:
What to expect
What to expectWe are happy to invite our clients to come in with each pet for their appointment; if you are ill, please reschedule if possible.
Your veterinary technician will collect medical history prior to the doctor coming in to see your pet. For all patients, if they have been fearful, anxious or aggressive at a veterinary office previously, please let our team know so that we can discuss fear free options and schedule appropriately.
Important Medical History to have ready:
1. What medication(s) is your pet currently taking?
2. What supplements are you giving your pet?
3. What are you using for parasite control?
4. What does your pet eat? Food, treats, liquids
5. What concerns or questions do you have?
Confirm the Plan for Today:
1. What is the focus of our examination today?
2. What diagnostics are being recommended / performed?
3. Are we updating vaccinations?
4. Are we refilling any medications or products?
Examination is completed, and diagnostics are performed. One of our doctors or veterinary technicians will review all findings, recommendations, treatment options etc with you and pre-book your pet’s next appointments as needed.
For our feline patients, please review this information about transporting your cat to the hospital.
How to get your cat comfortable with a carrier.
Getting your cat to the veterinarian.
AFTER HOURS SUPPORT
Pet EmergenciesFor emergencies outside our clinic hours, please contact:
Port Hope Veterinary Emergency Clinic and Services
Tel: 905 885-5321
6597 Dale Rd. Port Hope, ON
L1A 3V6
HOURS
24 hours, 7 days a week
Kawartha Vet
Emergency Clinic
Tel: 705-741-5832
Mapleridge Plaza
1840 Lansdowne West
Peterborough, ON K9K 1R5
HOURS
24 hours, 7 days a week
Quinte Regional Pet Hospital
Tel: 613-968-9956
5529 Hwy 62 South, Unit 2-5
RR #2
Belleville, ON K8N 4Z7
HOURS
Subject to change, contact for latest hours.